- Housing & Support
Our Housing & Support team supports customers with everything related to their homes, neighbourhoods and communities, as well as providing any extra support they may need while living in a Broadacres home. We have specialist teams who work with customers to support them through our Young Person’s and Women’s Refuge schemes or Mental Health and Learning Difficulties supported services.
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- Catering
Our Catering team creates delicious and nutritious meals for people living in our extra care housing schemes across North Yorkshire. They prepare meals throughout the day for residents and members of the local community. We offer training to anyone who wants to get qualifications and we encourage colleagues to unleash their creativity to develop exciting menus and dishes.
View Current Opportunities - Communications
Our customers are at the heart of our decision making and we're always proactively collecting customer feedback to personalise and improve our services. This includes making sure our customers can contact us how they want, when they want. Our scheduling team processes our customers repair queries and makes sure the right people get sent to the right jobs at the right time.
View Current Opportunities - Resources
Our Resources directorate is the backbone of the organisation and includes teams who look after our colleagues and many of our external stakeholders. The Facilities team is responsible for everything from the buildings we work in, the uniforms we wear, and the vehicles we drive. Our Governance and Legal teams keep us compliant with housing law, GDPR and other housing legislations, policies and protocols. Our Financial Services and Performance teams include roles from payroll to accounting, and financial control to Money Advice.
View Current Opportunities - Development & Investment
Our Development and Investment teams are the ones making our ambitious targets – to increase housing stock and make sure our existing homes are of the highest standard, with a focus on sustainability – become reality. Across this team, colleagues find new land proposals, design, construct and pursue investment opportunities. Our aim is to increase the number of affordable homes by building 1,000 new energy efficient homes and they're the people who are making it happen.
View Current Opportunities - Property Services
Our Property Services team is the biggest single team at Broadacres. It covers everything from refurbishment to responsive repairs, planned works, skilled trades, compliance and administration. Everyone is working together to help us provide an efficient maintenance service for our customers.
View Current Opportunities - People
We're committed to investing in our colleagues to make sure they have the skills to deliver great customer experiences. Our HR team puts the right people with the right skills in the right roles to deliver our corporate strategy. They make sure all colleagues have a great experience at Broadacres, from recruitment to retirement, through policies, procedures, our colleague handbook and learning and development opportunities. Our Health and Safety team works with our People team to create a healthy and safe workplace, with good working practices for wellbeing and the work environment.
View Current Opportunities - ICT
Our ICT team provides all the IT support we need to get a great job done. They work on everything from providing the kit and equipment we need, to troubleshooting problems and developing our systems and sourcing software to help us to deliver a great customer experience. They also keep our customer and colleague data and systems safe, through robust infrastructure and cyber security measures.
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“The people make Broadacres.”
“As a Development Project Co-ordinator, I oversee new build schemes including one in the Lake District which has 49 properties. I go to site meetings, working on section agreements and the legal side. It’s a great place for development, we all sit in an office together so I can learn from colleagues and managers and I get chance to shadow people in different teams to see how it all works. I’ve worked hard, I’m proud of what I’ve achieved here and I feel like there’s much further that I can go.
The best thing about my job is being able to resolve things for customers. I’m really looking forward to being able to oversee a project through from the start to when people move in. Broadacres has a positive impact on the communities it serves, people move into our homes and stay for many years, they have children and grow old in them.
Before starting at Broadacres I worked for a contractor, so I knew the organisation and it seemed friendly and like a big family but since I started working here it’s been even better than I imagined. Not only would I recommend working here to my friends and family, I have! My partner is an electrician and he got a job at Broadacres three months ago after I encouraged him to apply. He loves it too, he’s been provided with a van, equipment, everything he needs. We drive to work together and people laugh that we’re a Broadacres couple and one day we’ll probably live in a Broadacres home and have a Broadacres baby!”
